Terms of Sale

1. About these Terms of Sale

• 1.1 These terms of sale ("Terms of Sale") apply when you use our website (available at https://falmaran.com/) (the "Website") to purchase products. By purchasing any goods that we might make available on the Website (including during "product drops") (the "Products") you confirm that you agree to these Terms of Sale. These Terms of Sale should be read alongside any specific terms and conditions applicable to the Products.
  

2. Where to find information about us and our Products

• 2.1 The Website is operated in the New York City by MOTORSPORTS.COMPANY T/A FALMARAN (a company registered in California under LLC 874129741). You can find everything you need to know about us and the Products on the Website. If you purchase Products from us we will also confirm the key information to you in writing during the checkout process.

3. Orders are not accepted until they are confirmed by us

Once we have accepted your order, we will send you an email to confirm that we have accepted. Please note that until you receive confirmation we have accepted your order, it is not confirmed.

4. Prices are set at our discretion

We will set, at our sole discretion, the price that may be payable in order to purchase the pieces. These prices and amounts can be varied by us at any point. Please check the relevant order page prior to completing any checkout process for the price payable for the relevant order.

5. We can reject/cancel orders

Sometimes we need to reject orders, which may come before or after we have confirmed them. Some of the reasons that we may need to reject an order include a Product unexpectedly becoming out of stock, because we can’t verify your age (where the product is age-restricted), because you or your delivery address is located outside of our delivery areas or if the price of the relevant item was misstated by us. When this happens, we will let you know as soon as possible and offer a full refund.

6. We're not responsible for delays outside our control 

In the unlikely event that our supply, production and/or sale of a product is delayed by an event outside our control (for example, natural disasters, inclement weather, fire, war, pandemic, factory mishaps or supply chain issues) we will aim to contact you as soon as possible to let you know about the delay. In the event that there is a delay we will do what we can to reduce it. As long as we do this, we won't compensate you for the delay. However, if the delay is likely to be substantial you can contact us via our Customer Service Team (available at nerds@falmaran.com to discuss options for resolution.

7. Products can vary slightly from their pictures and description

Whilst we do everything to ensure that images of the Products on the Website are accurate, a piece (or, where relevant, its packaging) may slightly differ from how it is displayed on your device.

8. You have the right to change your mind with limitations

• 8.1 For most of the items bought via the Website you have a legal right to change your mind about your purchase and receive a refund of what you paid for it, including the delivery costs. This is subject to some conditions, as set out below.
  
  
• 8.2 You can't change your mind about an order for:
  
  
  • 8.2.1 products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them;
    
    
  • 8.2.2 sealed audio or sealed video recordings or sealed computer software, once these products are unsealed after you receive them;
    
    
  • 8.2.3 goods that are made to your specifications or are clearly personalized; and
    
    
    
• 8.3 If you change your mind about a Product you must let us know no later than 7 days after delivery. If the goods are split into several deliveries over different days, the period runs from the day after the last delivery.
  
  
• 8.4 To let us know you want to change your mind, contact us via our Customer Service Team (available at nerds@falmaran.com)

12. Customers are responsible for covering the cost of return shipping.

If you change your mind, you must return the product—along with any free gifts included—within 14 days of notifying us of your decision to cancel. Unless we expressly stated at the time of purchase that free returns are offered, you will be responsible for the cost of return shipping.

Returns should be sent using a reputable delivery service. We recommend that you retain a receipt or other proof of dispatch, including the date of return. If no proof is provided and the returned items are not received by us within a reasonable timeframe, we reserve the right to withhold any refund.

13. Delivery timeframes are estimates

We will provide an estimated delivery timeframe for your order wherever possible and will make every effort to ensure your pieces are delivered within that timeframe. However, please be aware that delays may occasionally occur due to circumstances beyond our control—such as supply chain disruptions, transportation issues, customs delays, or unexpectedly high demand

We are not liable for any delay or failure to deliver within the estimated timeframe resulting from such circumstances. During peak periods, including sales or promotional events, delivery times may be extended

For updates regarding your order and delivery status, please contact our Customer Service Team at nerds@falmaran.com.

14. Refused deliveries 

If a delivery of the order is refused by you and returned to us, you are responsible for or a return shipping costs. These costs will be deducted from any refund amount.

15. We only refund standard delivery costs

We don't refund any extra you may have paid if you chose to have a premium delivery option (e.g. express delivery and/or delivery at a particular time or day).

16. International returns 

• 16.1 For customers outside the US, a flat processing fee  of $15 will be applied to any returned Products. This fee will be deducted from the total refund amount.

17. We reduce your refund if you have used or damaged a Product

• If a Product is returned in a condition that would not be considered acceptable for resale in a retail environment, we reserve the right to reduce your refund to reflect any loss in value. Examples include, but are not limited to, Products that are not in “as new” condition, missing original packaging or accessories, damaged packaging, or removed tags.

  In certain cases, where the Product has been handled or used beyond what is reasonable for inspection purposes, no refund may be issued.

  If you are unsure whether your return meets the required conditions, please contact our Customer Service Team at nerds@falmaran.com for guidance.

18. When and how we refund you

• 18.1 If your order has not yet been dispatched, we will process your refund as soon as possible and no later than 14 days after you notify us of your decision to cancel.

  18.2 If your order has already been delivered, we will issue your refund within 14 days of receiving the returned Products, or proof that they have been shipped back to us—whichever is earlier.

  18.3 Refunds will be processed using the original payment method and in the same currency used for the initial transaction. No refund processing fees will be charged.

19. You are entitled to certain rights if your Product is faulty or not as described.

If you believe there is an issue with your item, please contact our Customer Service Team at nerds@falmaran.com. We uphold our legal obligation to supply Products that conform to their description on our Website and meet all applicable legal standards.

Remedies are available in accordance with your statutory rights, subject to certain limited exceptions.

20. Withdrawal of Products

We reserve the right to withdraw any of our Products from sale. Where possible, we will provide advance notice of such changes. If you have already paid for a Product that will no longer be provided, we will make every effort to refund you any amounts paid in advance.

23. Prohibition on commercial resale 

Our pieces are sold exclusively for personal, non-commercial use. By purchasing from us, you agree not to purchase, use, market, or distribute our items for resale or any other commercial purpose without our prior written consent.

We reserve the right to refuse, limit, or cancel any order that we believe, in our sole discretion, is intended for unauthorized commercial resale. Individuals or entities engaging in such activity may face order cancellation, legal action, and enforcement measures—including the suspension or removal of unauthorized listings or websites displaying, selling, or promoting our pieces without permission.

26. You have several options for resolving disputes with us

• 26.1 If you experience any issues, we encourage you to contact us directly and give our team the opportunity to resolve the matter in accordance with our Complaints Policy, which can be accessed by emailing nin@falmaran.com

  26.2 These Terms of Sale are governed by California law. You may bring legal proceedings in the CA courts, regardless of your country of residence. You may also bring proceedings in the courts of your home jurisdiction. We reserve the right to bring claims against you in the courts of your country of residence.